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Financial Settlements Analyst

2 weeks ago

Manila, National Capital Region, Philippines ING Full time

**About Us**

ING is a global leader in digital banking, providing innovative financial solutions to individuals and businesses around the world.

We strive to create a workplace culture that values collaboration, innovation, and inclusivity.

As a Financial Settlements Analyst, you will play a key role in ensuring the smooth processing of financial transactions and maintaining accurate records.

Key Responsibilities:

  • Handle and analyze client requests and escalations related to international payments and direct debits.
  • Collaborate with other departments to allocate and prevent escalations.
  • Ensure compliance with risk and compliance rules.
  • Create and follow up on files for incoming payments that could not be executed.
  • Provide recommendations to reduce automatic payment errors and improve quality.

Your Qualifications:**

  • Bachelor's degree or equivalent experience.
  • Analytical, flexible, open-minded, and a team player.
  • Ability to work under pressure and manage multiple tasks.
  • Client-driven approach.
  • Excellent written and oral communication skills.
  • MS Office proficient.
  • Results-driven self-starter.