Customer Service Ambassador

6 days ago


Pasig, National Capital Region, Philippines ACCPRO International Full time

As a key member of ACCPRO International's customer service team, the Customer Service Representative plays a vital role in ensuring seamless interactions with our valued members. This critical position involves assisting members with order processing, addressing account concerns, and providing timely responses to membership inquiries.

Responsibilities
  • Payment Activation: Process payment activation for various methods including cash, credit card, check, and Bank deposit.
  • Customer Service: Deliver exceptional customer service, responding promptly to inquiries in person and resolving complaints via phone or email.
  • Order Assistance: Assist customers with orders, account maintenance, and other services.
  • Social Media Engagement: Respond to customer queries on social media platforms.

The ideal candidate will possess excellent communication skills, be detail-oriented, and have a strong ability to multitask. In addition to providing top-notch customer service, the Customer Service Representative will also contribute to the smooth coordination of events such as trainings, conventions, seminars, and recognitions.



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