Call Center Representative
5 days ago
About Us
Lexie Staffing and Business Consulting is a professional staffing agency with a strong focus on delivering top-notch talent to our clients.
Job Summary
We are seeking highly motivated and experienced Customer Service Representatives (CSRs) to join our team as we continue to grow and expand our services in the healthcare industry. As a CSR, you will be responsible for providing exceptional customer service to our clients while working from the comfort of your own home.
Responsibilities
- Customer Service: Handle inbound calls from clients, responding to their queries and resolving any issues in a timely and efficient manner.
- Communication Skills: Possess excellent verbal and written communication skills to effectively communicate with clients and colleagues.
- Technical Skills: Familiarity with CRM software and other technical tools to manage client interactions.
Requirements
To be successful as a CSR, you must have:
- HS Diploma or Equivalent: A high school diploma or equivalent is required; however, a college degree is preferred.
- Customer Service Experience: At least 6 months of customer service experience, preferably in a call center environment.
- English Proficiency: Good command of English language, both spoken and written.
- Internet Requirements: A stable internet connection with a minimum speed of 35 Mbps and a reliable internet plan.
Benefits
We offer competitive compensation packages, including:
- Salary: PHP 17,750 - PHP 19,750 per month, depending on experience.
- Work-from-Home Arrangement: Enjoy the flexibility of working from home while still being part of our dynamic team.
What We Offer
Lexie Staffing and Business Consulting provides a supportive work environment that encourages growth and development. As a CSR, you will have opportunities to:
- Develop Your Skills: Enhance your customer service and communication skills through ongoing training and coaching.
- Build Relationships: Foster strong relationships with clients and colleagues while working together as a team.
Location
This position is based in Taguig, Makati, Mandaluyong, Pateros, and Pasig areas, with a commute time of approximately 1-2 hours without traffic. One-day on-site application process is required.
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