Service Desk Specialist

Job Roles and Responsibilities:Team Leadership:• Supervise, coach, and develop a team of Service Desk Analysts• Set clear performance expectations and provide regular feedback.• Conduct performance reviews and address performance issues as needed.• Foster a positive and collaborative team environment.Service Delivery:• Ensure timely and effective...

Job Summary:">We are seeking a skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing high-quality technical support to our customers.">Key Responsibilities:">">Provide timely and effective resolution to customer issues via phone, email, and chat.">Manage incidents and requests within our ticketing...

We are hiring 100 Service Desk that can START ASAP, on the following site:[ ] Mckinley, Taguig[ ] Quezon Avenue, Quezon CityMckinley Taguig - up to 32K Package + night differential[ ] College Undergraduate with 1 year IT Service Desk experience[ ] Amenable to attend one day onsite process ASAP - Same day JO[ ] CAN START ASAP[ ] Willing to be assigned on a...

I'm helpingEIL Globalfind a top candidate to join their teamflexiblefor the role ofIT Service Desk Specialist - Multilingual Support.You'll provide technical support and ensure seamless IT operations in a dynamic global environmentCompensation:HiddenLocation:National Library of the Philippines, Kalaw Avenue, Ermita, Manila, Metro Manila, PhilippinesMission...

About the RoleYou will manage end-to-end service desk operations, ensuring SLA targets are met, financial performance is optimized, and teams are equipped to handle multilingual and global client requirements. This role is 100% onsite, with locations in Taguig and Pasig, and operates on a night shift.Key ResponsibilitiesLead and manage multilingual service...

Service Desk EngineerThe Service Desk Engineer role is critical to ensure the effective and continuous provision of service desk support to clients. You will provide exceptional standards of support to customers, across a variety of products, services and platforms. You will work with the Lifecycle Coordinator(s) and Service Desk Manager, to ensure tickets...

OverviewWE'RE HIRING FOR AN IT SERVICE DESK MANAGER AT MANILAExcis is a global IT support leader, driven by innovation and collaboration. We're looking for an IT Service Desk Manager to serve in a crucial frontline role, responsible for coordinating the successful delivery of IT field services to our internal IT team. This is a strategic leadership role that...

Service Desk EngineerThe Service Desk Engineer role is critical to ensure the effective and continuous provision of service desk support to clients. You will provide exceptional standards of support to customers, across a variety of products, services and platforms. You will work with the Lifecycle Coordinator(s) and Service Desk Manager, to ensure tickets...

Make a difference. Be happy. Grow your career.Managed Services Trainer - SecurityPosition Overview:The Service Desk Trainer is responsible for developing and delivering Information security related training programs to ensure that service desk staff are trained to notice red flags and prevent a data privacy breach. This role involves working with the Cyber...

POSITION PURPOSEThe Site Support Technician role encompasses all service desk support functions as well as site systems support within the PBA Technology managed service remit, including but not limited to managed retail pharmacies, managed medical centres, and managed EBOS Group corporate entities.Provide support to the Service Delivery Team Lead, ensuring...