Client Success Specialist Paid Advertising Expert
2 days ago
We are seeking a highly skilled Client Success Specialist to join our team at Affinity Express Philippines Inc. This is a unique opportunity to work with a dynamic company and contribute to the success of our paid advertising campaigns.
Key Responsibilities- Client Communication: Serve as the primary point of contact for clients, providing updates and managing communications from campaign kick-off to final delivery.
- Campaign Management: Handle all timelines, ensuring important information is shared with internal teams and deadlines are met.
- Client Support: Respond to daily client requests and inquiries, offering strategic, solution-oriented guidance.
- Collaboration: Work with internal teams to gather and review campaign performance insights, and contribute to brainstorming sessions.
- Performance Review: Analyze campaign results and provide recommendations for improvement, growth, and future strategy.
- Creative Oversight: Ensure all creative assets meet campaign goals and expectations.
- Presentations: Lead client presentations and calls, ensuring smooth communication and campaign success.
- Experience: 2-3 years of client-facing experience in an agency setting.
- At least 1 year of hands-on experience in paid media advertising.
- Excellent Communication skills.
- Amenable to work on a permanent night shift schedule.
- Amenable for hybrid work set-up.
- Access to Ayala perks and benefits.
- Hybrid work set-up and provided with complete work tools.
- Work-from-home Allowance.
- Healthcare Insurance (HMO) coverage on day 1.
- Access to mental health and wellness program.
- Life and Accident Insurance on day 1.
- Convertible leave credits.
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