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Customer Experience Associate

1 week ago

Mandaluyong City, National Capital Region, Philippines Neksjob Philippines Full time
Job Description

We are seeking a highly skilled Customer Service Representative to join our team at Neksjob Philippines.

The successful candidate will be responsible for delivering exceptional customer experiences through prompt and professional communication.

Key Responsibilities:

  • Respond to customer inquiries in a timely and courteous manner.
  • Provide solutions that meet or exceed customer expectations.
  • Work collaboratively with colleagues to resolve complex customer issues.
  • Develop and maintain a deep understanding of our products and services.

Requirements:

  • Excellent communication and interpersonal skills.
  • Good knowledge of MS Office and internet browsing.
  • K-12 graduate or completed 2 years in college.
  • At least 6 months experience in voice BPO.

About Us

Neksjob Philippines is a leading provider of customer service solutions. Our company values include collaboration, innovation, and customer satisfaction.