Digital Operations Expert

3 days ago

Manila, National Capital Region, Philippines beBeeOperations Full time ₱800,000 - ₱1,000,000
Job Description

As a Digital Operations & Listings Specialist, you will play a key role in driving the growth and success of our business. Your primary responsibility will be to prepare monthly reports on listings, revenue, commissions, occupancy, nightly rates, and booking trends.

Additionally, you will be responsible for analysing reservations (confirmed/cancelled), account development, and Airbnb quality scores. You will summarise insights in clear, concise reports and manage suspended listings, complaints, and appeals on Airbnb & Booking.com.

You will also resolve listing errors in Guesty, Airbnb, and Booking.com (amenities, descriptions, images, automated messages). Furthermore, you will set up and optimise new listings (content, pricing, images, co-host onboarding) and ensure all listings are tracked in Monday.com.

Design/update floorplans, maps, and marketing creatives using Illustrator, RoomSketcher, and Canva. Also, order branded assets like business cards, stickers, and print materials.

Key Responsibilities:
  • Prepare monthly reports on listings, revenue, commissions, occupancy, nightly rates, and booking trends.
  • Analyse reservations (confirmed/cancelled), account development, and Airbnb quality scores.
  • Resolve listing errors in Guesty, Airbnb, and Booking.com.
  • Set up and optimise new listings (content, pricing, images, co-host onboarding).
  • Manage suspended listings, complaints, and appeals on Airbnb & Booking.com.
  • Ensure all listings are tracked in Monday.com.

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