
Career Opportunities Specialist
10 hours ago
This is an exciting opportunity to join a dynamic team and shape marketing strategies from the ground up.
The role involves managing orders, coordinating timelines with vendors, and tracking production and delivery. It's a chance to work closely with internal teams and clients to maintain operational excellence and clear communication.
Key Responsibilities- Review incoming orders for accuracy, margin requirements, and artwork readiness
- Coordinate timelines with vendors and ensure orders are aligned with client expectations
- Track orders through production and delivery, updating the dashboard daily
- Respond to client questions, requests, and updates in a clear, concise, and timely manner
- Escalate challenges proactively, offering solutions and ensuring follow-through
- Maintain consistent updates with both internal stakeholders and external vendors
- Communicate with vendors to request and deliver quotes from factories to clients
- Proactively follow up with vendors and clients to keep all parties informed throughout the order process
- Ensure timely and accurate invoicing of completed jobs
- Handle simple bookkeeping and billing reconciliation tasks
- Monitor job status to prevent missed billing or delivery issues
- Maintain up-to-date order status in CRM tools
- Flag inefficiencies or risks and participate in workflow improvement efforts
- Adhere to team best practices for naming, notes, and internal communication
- 2+ years' experience in virtual assistance, customer service, project coordination, or order fulfillment
- Highly organized with strong attention to detail
- Tenacious — you follow through until a job is complete
- Able to perform simple bookkeeping tasks accurately and independently
- Forward-thinking — you anticipate issues and propose solutions
- Excellent written and verbal communication skills
- Familiarity with CRM systems and vendor coordination preferred
- Ability to thrive in a fast-paced, team-driven environment
- Proactive in communication, especially when facing potential delays or escalations
- Motivated by team growth, sales impact, and overall business performance
- Deliver accurate and complete job communication
- Meet on-time invoicing and delivery timelines
- Maintain a high rate of project accuracy
- Keep your WIP dashboard current
- Support team performance with strong communication and follow-through
Looking for someone who can hit the ground running and contribute to our team's success.
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