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Store Operations Excellence Manager

2 weeks ago

Pasig, National Capital Region, Philippines Jollibee Group Full time
Responsibilities

The Store Operations Excellence Manager is responsible for developing and implementing process improvements that drive store efficiency and customer satisfaction. This includes developing and managing key projects from exploration to post-evaluation, ensuring effective communication and integration.

Key Responsibilities:
  • Develop and implement continuous improvement programs to enhance store services and systems
  • Evaluate technology solutions to improve process efficiency and reduce costs
  • Manage key projects from exploration to post-evaluation, ensuring effective communication and integration
  • Review and endorse project proposals to ensure accuracy and alignment with business goals
  • Plan and develop short-term and long-term programs to improve store processes
Requirements:
  • Bachelor's degree in Industrial Engineering or related field
  • At least 6 years of relevant work experience in food service operations, QSR
  • At least 3 years in a supervisory capacity
  • Knowledgeable in food service operations with managerial experience