Customer Support Professional

5 days ago


Manila, National Capital Region, Philippines Trip Group Full time
Company Overview

Trip.com Group Limited is a leading travel service provider, offering one-stop booking solutions for travel products and services. Founded in 1999 and listed on Nasdaq in 2003, the company has become one of the largest travel companies in the world.

Job Description

We are seeking a highly skilled Customer Support Professional to join our team. As a key member of our global customer care team, you will be responsible for assisting customers with their inquiries and concerns via phone, chat, or email. You will work closely with our team to provide excellent customer service, ensuring that our customers have a positive experience.

Required Skills and Qualifications
  • Good verbal and written English communication skills
  • At least 1 year experience in a customer care center; travel industry experience preferred
  • Passion for helping and supporting others
  • Able to work in shifts and during weekends/public holidays
Benefits
  • Fast-growing global platform
  • Global career opportunities
  • Professional coaching and training
  • Dental, medical, vision benefits
  • Meal and transportation allowance


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