Multilingual Clinic Coordinator

3 weeks ago


BGC Taguig, Philippines RCX Philippines Full time
Job Summary:

We are seeking a highly skilled Japanese Language Support Specialist to join our team at RCX Philippines. The successful candidate will be responsible for providing exceptional support to our clinic operations, ensuring seamless communication between our patients and staff.

Key Responsibilities:
- Act as a receptionist for the clinic, welcoming patients and handling their inquiries.
- Assist Japanese-speaking patients with their outpatient needs, providing efficient and empathetic support.
- Interpret documents from Japanese to English, including prescriptions, to ensure accurate medical information is conveyed.
- Manage and process Japanese insurance claims, working closely with our team to ensure timely resolution.
- Assist in managing daily sales, handling clerical tasks with precision and care.

Requirements:
- A minimum of N3-N2 level Japanese language skills, demonstrating proficiency in both spoken and written Japanese.
- A willingness to work on weekends, ensuring our clinic operations run smoothly and efficiently.
- A pleasing personality and excellent communication skills, enabling effective collaboration with our team and patients.

Preferred Qualifications:
- Previous experience working as an interpreter in a Japanese clinic or healthcare setting.
- Nurses or caregivers with experience working in Japan, bringing valuable expertise to our team.

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