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Customer Service Associate

2 weeks ago

Taguig, National Capital Region, Philippines DITO Telecommunity Corporation Full time

Company Overview

We are a Philippine-based telecommunications company that offers a wide range of services to individuals and businesses. Our goal is to provide fast, reliable, and affordable connectivity to our customers.

Job Description:

This role involves working in a fast-paced environment, interacting with customers, and resolving their issues promptly. You will also be responsible for handling sales, after-sales, and cashiering transactions, while maintaining accurate records of transactions.

Responsibilities:

  • Handling sales and bills payment transactions.
  • Providing excellent customer service to improve business performance.
  • Understanding customer requirements to provide appropriate clarifications and solutions.
  • Maintaining a high level of accuracy in cash handling to avoid shortages/variances.
  • Reporting directly to the Store Manager or Assistant Store Manager depending on the shift schedule.