Service Excellence Associate

7 days ago


Taguig, National Capital Region, Philippines Dynamic Talent Solutions Full time

Dynamic Talent Solutions is hiring a Service Excellence Associate to join our team. As a Service Excellence Associate, you'll play a critical role in delivering exceptional service to our clients by responding to their inquiries, resolving issues, and providing accurate product information and support.

Responsibilities:
  • You'll respond to customer inquiries with ease and provide accurate product information and support.
  • Maintaining detailed records of customer interactions is essential in tracking and improving our service delivery.
  • Collaboration with your team members is vital – you'll work together to improve service quality and stay updated on company products and services.
Requirements:
  • A minimum of a Diploma in any field is required, and fresh graduates or students are welcome to apply.
  • You should have proficiency in English language and excellent customer service skills.
  • This role involves assisting customers, addressing inquiries, and resolving issues efficiently in an office environment, typically on a full-time basis.


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