Client Service Liaison

3 days ago


Makati City, National Capital Region, Philippines Trinity Workforce Solutions Full time
Key Responsibilities:

• Provide first contact resolution to clients through phone, email, or other channels
• Respond to client inquiries in a timely and professional manner
• Resolve client issues efficiently and effectively
• Collaborate with internal teams to resolve complex client issues
• Continuously improve customer service processes and procedures

Requirements:

• 2+ years of experience in a customer-facing role
• Excellent communication and problem-solving skills
• Ability to work independently and as part of a team
• Strong understanding of customer service principles and practices
• Proficiency in Microsoft Office Suite

What We Offer:

• Competitive salary and benefits package
• Opportunity to work with a dynamic and growing organization
• Professional development and growth opportunities
• Collaborative and supportive work environment
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