Order Fulfillment Specialist

16 hours ago

Province of Palawan, Mimaropa, Philippines beBeeProjectCoordinator Full time $60,000 - $80,000
Job Overview

This role plays a key part in ensuring smooth end-to-end order fulfillment by supporting sales, project management, and accounting teams.

Key Responsibilities
  • Order Fulfillment Specialist
  • Process, track, and bill customer orders with accuracy and efficiency.
  • Assist in preparing product specifications, pricing research, and vendor discussions.
  • Submit and manage new customer and vendor forms for approval.
  • Support the development of client proposals as needed.
  • Verify and manage manufacturer orders, ensuring accuracy in details and specifications.
  • Utilize NetSuite or similar ERP software to manage order processing and documentation.
  • Work with Project Spec and Cap Worksheets (or similar tools) to create and review product specifications.
  • Follow up on order status, delivery schedules, and issue resolution to ensure smooth operations.
  • Maintain and update the order tracking system, providing regular reports.
  • Coordinate and confirm deliveries and installations with warehouses and client representatives.
  • Track warehouse receiving of products and ensure proper documentation.
  • Ensure client satisfaction by assisting with final approvals and addressing any concerns.
  • Process invoices and maintain well-organized project files.
  • Participate in team meetings and company initiatives.
  • Perform other related duties as assigned.
Qualifications
  • Excellent English communication skills – both verbal and written.
  • Strong interpersonal skills – ability to interact effectively with clients and internal teams.
  • Highly organized with strong project management skills – able to manage multiple tasks efficiently.
  • Tech-oriented and comfortable with technology – must quickly adapt to various software tools.
  • Experience with NetSuite or similar ERP software is required.
  • Basic understanding of Project Spec and familiarity with Cap Worksheets or similar tools.
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
  • Ability to meet deadlines and work efficiently under pressure.
  • Prior experience in end-to-end customer service, order processing, or a similar role is preferred.
  • Must have a personal PC/laptop and a stable internet connection (minimum 20 Mbps download & upload speed).
What We Offer

We offer a dynamic and supportive work environment that fosters growth and development.

How To Apply

Please submit your application, including your resume and cover letter, to us via email. We look forward to hearing from you

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