Customer Service Professional

3 days ago


Taguig, National Capital Region, Philippines RecruiterPH Full time
Job Description

We are seeking a skilled Customer Care Specialist to join our team at RecruiterPH. The ideal candidate will have experience in customer service support, with a strong focus on e-commerce orders and communication.

The successful candidate will be responsible for:

  • Processing e-commerce orders efficiently and accurately.
  • Addressing business-to-business and direct-to-consumer inquiries and requests in a timely manner.
  • Providing clear, professional, and accurate customer support via various communication channels.
  • Communicating complex customer/vendor issues effectively.
  • Supporting colleagues within the Customer Care Team as needed.

Required Skills and Qualifications:

  • A minimum of 2-3 years of experience in customer service support, preferably in an online, B2B or DTC environment.
  • A degree equivalent to an Associate's degree or relevant work experience (preferably in the BPO industry).
  • Intermediate to advanced computer skills, including proficiency in Microsoft Office products.
  • Knowledge of CRM software systems such as Salesforce/Service Cloud is a plus.


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