Creative Quality Review Specialist

1 day ago

Mabalacat, Central Luzon, Philippines beBeeCreativity Full time $11,520 - $15,360
Quality Assurance Specialist

Monitor, review, and propose measures to correct or improve the creative quality of customer requests.

This role is a key opportunity to leverage your expertise and quality standards to make an immediate impact on customers and support our mission to be the most helpful platform in the world.

The Quality Specialist rigorously assesses creative output to ensure adherence to clients' quality control standards and surpasses client expectations regarding creative quality.

  • Scrutinize customers' requests efficiently to guarantee they adhere to the quality control standards.
  • Maintain High Productivity and Efficiency.
  • Examine customer's concerns from a quality perspective and offer valuable recommendations and observations to enhance our quality outputs.
  • Perform technical reviews and provide well-founded feedback to creatives on requests within our scope of service, focusing on customer instructions, brand adherence, copy accuracy, and general industry standards.
  • Adhere to established quality control procedures while utilizing Platform functionalities correctly.
  • Collaborate closely with Quality Specialist teammates and Quality Coordinator to streamline the handling of the quality review queue efficiently.
  • Remain well-informed about the latest updates and pertinent information concerning the creative review process, ensuring the enforcement of up-to-date procedures.
  • Generate weekly reports pinpointing areas for improvement in overall aesthetics and creative quality of clients' requests.
Required Skills and Qualifications:
  • Proficient in reviewing designs and artworks within the scope of the client's services.
  • Proficiency in tools such as Adobe Creative Cloud, including Photoshop, Illustrator, InDesign, After Effects, and Premiere Pro as well as other tools like Microsoft PowerPoint, Google Slides, Canva, and Figma.
  • Keen attention to detail, ensuring precision in the review of creative output.
  • Ability to identify and address quality issues in creative works, covering aesthetic and technical considerations.
  • Capacity to effectively comprehend information, ensuring a thorough review of requests based on Make Relish's clients' details and ticket specifications.
  • Robust analytical and problem-solving skills essential for maintaining quality standards.
  • Experience and knowledge of the creative industry, coupled with a constant drive to stay informed on evolving industry trends.
  • Effective communication skills, both written and oral, facilitating clear and concise interactions.
  • Ability to work effectively with minimal supervision in order to reach team goals and metrics.
Benefits:
  • Work from anywhere.
  • Fixed weekly hours.
  • On-time, reliable pay.
  • Adobe creative cloud included.
  • Global creative team.
  • Real Creative Growth.
  • Culture that inspires.
  • Creative speaker series.

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