Medical Administrative Specialist

2 weeks ago

Imus, Calabarzon, Philippines beBeeAdministrative Full time ₱750,000 - ₱1,500,000
Job Summary

We are seeking a highly organized and efficient Medical Administrative Specialist to join our remote team. In this pivotal role, you will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks with precision.

Key Responsibilities
  • Answer and manage incoming phone calls and inquiries from patients with professionalism and warmth
  • Schedule appointments and maintain the medical provider's calendar efficiently, ensuring seamless communication between patients and healthcare providers
  • Collect and update patient information accurately in the electronic health record system, upholding confidentiality and data integrity
  • Provide patients with detailed information about services, procedures, and protocols, addressing their concerns with empathy and clarity
  • Handle patient check-ins and follow-up communications, fostering a positive experience
  • Collaborate with other medical staff to ensure quality patient care, leveraging your strong organizational skills and attention to detail
  • Assist in managing administrative tasks to support office operations, promoting efficiency and productivity
Required Skills and Qualifications
  • Previous experience as a medical receptionist or in a similar administrative role, demonstrating expertise in medical office procedures
  • Strong understanding of electronic health record (EHR) systems and scheduling software, with proficiency in using them to streamline processes
  • Excellent communication skills, with a friendly and professional demeanor, enabling effective interaction with patients and colleagues
  • Strong organizational skills and attention to detail, ensuring accuracy and timeliness in all tasks
  • Ability to work independently in a remote environment, remaining productive and motivated
  • Familiarity with insurance processes is a plus, allowing you to navigate complex scenarios with ease
  • Ability to handle sensitive patient information with confidentiality, maintaining the trust of our patients
Benefits
  • This is an entry-level opportunity for professionals looking to launch their career in medical administration
  • The full-time position offers a stable work environment, allowing you to grow and develop your skills
  • You will be part of a dynamic team that values collaboration and open communication
Additional Information
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Administrative
  • Industry: IT Services and Consulting

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