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Customer Service Representative

2 weeks ago

Quezon City, National Capital Region, Philippines beBeeCustomerService Full time ₱800,000 - ₱1,200,000
Customer Service Representative Opportunity

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will play a critical part in delivering exceptional customer experiences through various communication channels.

About the Role:
  • Assist customers with hotel bookings, changes, and inquiries via chat and email.
  • Provide accurate and timely information about room availability, pricing, and policies.
  • Ensure high-quality customer service in all written interactions.
  • Record and update customer information and reservation details in internal systems.
Requirements:
  • High school graduate (K-12 or Old Curriculum).
  • Minimum of 6 months BPO or relevant customer service experience.
  • Excellent written English communication skills.
  • Strong attention to detail and customer-focused attitude.
  • Proficient in computer use and typing.
  • Willing to work onsite and on shifting schedules.
Why You'll Thrive Here:
  • Friendly and supportive work environment.
  • Ongoing training and development opportunities.