Customer Service Representative
4 weeks ago
At Neksjob, we are seeking a highly skilled Customer Service Representative (Sales) to join our team. As a key member of our sales team, you will be responsible for handling incoming calls and placing outgoing calls on behalf of our company. Your primary goal will be to provide exceptional customer service, resolve customer complaints, and respond to inquiries in a professional and courteous manner.
Key Responsibilities:
- Handle incoming calls and respond to customer inquiries in a timely and professional manner.
- Resolve customer complaints and concerns in a fair and efficient manner.
- Place outgoing calls to customers to follow up on sales leads and provide product information.
- Meet and exceed sales targets and performance metrics.
- Collaborate with the sales team to achieve sales goals and objectives.
Requirements:
- High School Diploma or equivalent required.
- At least 6 months of sales experience in a call center environment.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet sales targets.
- Willingness to work on-site.
What We Offer:
- Competitive salary and performance bonuses.
- Career advancement opportunities.
- Comprehensive healthcare benefits.
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