Customer Service Representative with a Focus on Sales Excellence
3 weeks ago
We are seeking a highly motivated and experienced Customer Service Representative to join our team at Neksjob. As a key member of our sales team, you will be responsible for handling customer inquiries, resolving issues, and driving sales growth through excellent communication skills.
Key Responsibilities- Respond to customer inquiries via phone, email, or chat
- Resolve customer complaints and issues in a timely and professional manner
- Upsell and cross-sell products or services to customers
- Meet or exceed sales targets and performance metrics
- Bachelor's degree in a related field or equivalent experience
- At least 6 months of sales or customer service experience
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet sales targets
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