Senior Web Project Coordinator

2 days ago

Baguio City, Cordillera, Philippines beBeeProjectManagement Full time ₱7,200,000 - ₱8,640,000

As a Project Manager, you will be the main point of contact for clients who have purchased our website products.

Job Description

Our ideal candidate will be responsible for assisting clients through the website production process until their website is launched.

Key Responsibilities:
  • Act as the bridge between clients and the development team.
  • Ensure projects remain within scope and schedule.
  • Report project progress regularly to clients.
  • Proactively suggest improvements for clients' online presence based on industry best practices.
Additional Responsibilities:
  • Manage website projects in production.
  • Maintain excellent customer relationships.
  • Track and resolve web project issues.
  • Create and deliver project status reports.
  • Understand clients' goals and advise on achieving them.
  • Ensure clients receive services needed to meet their business goals.
  • Support internal and client projects.
  • Coordinate with other teams via communication channels.
  • Anticipate project errors before clients contact support.
  • Launch projects with minimal revisions from Quality Assurance.
  • Review websites proactively for issues and revisions.
  • Facilitate effective communication between clients and development team.
  • Maintain low escalation rates.
  • Manage weekly tasks.
  • Complete training programs.
Minimum Qualifications:
  • Experience managing multiple clients or projects.
  • Background in art and design is a plus but not required.
  • Excellent communication skills with a neutral tone.
  • At least 1 year of customer support experience servicing global clients.
  • Experience with internet-related products like web hosting and design.
  • Ability to multitask, prioritize, and meet deadlines.
  • Adaptability and eagerness to learn.
  • Goal-oriented and detail-focused.
  • Positive attitude and team spirit.
  • Knowledge of project management tools is a plus.
Key Competencies:
  • Excellent communication
  • Team player
  • Fast learner
  • Organized
  • Patient and flexible
  • Resourceful and assertive
  • Positive attitude
  • Coachable
Benefits:

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