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Claims Process Lead
1 week ago
We are looking for a skilled Claims Functional Lead to oversee the RTS and claims function. The successful candidate will possess excellent analytical, problem-solving, and communication skills.
Responsibilities:- Ensure all RTS parcels meet SOPs and KPIs
- Work with the claims team to optimize RTS and claims processing
- Coordinate with SOC Ops, Middle Mile, and Fleet Management teams for efficient parcel dispatch
- Contribute to process improvement initiatives and tactical execution
- Assess team needs and allocate resources effectively
This role requires a Bachelor's degree in Industrial/Management Engineering or a related field. The ideal candidate will be knowledgeable in process improvement tools and have good interpersonal and communication skills.