
AI Data Quality Specialist
17 hours ago
We are a leading provider of digital services and customer experience solutions. Our team is dedicated to helping clients represent, protect and grow their brands.
Our company prioritizes its employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Total Rewards, Wellness, HR, and Diversity departments support a People First culture.
Job Summary:
- We are seeking an experienced AI Data Quality Analyst to join our team. The ideal candidate will have a strong background in data analysis and quality control, with expertise in AI/ML pipelines and data annotation.
Key Responsibilities:
- Quality Audits: Perform thorough quality audits on annotated datasets to ensure they meet established guidelines and quality benchmarks.
- Statistical Reporting: Leverage statistical based quality metrics to evaluate data quality and identify areas for improvement.
- Root Cause Analysis: Analyze annotation errors, trends, project processes, and project documentation to identify and understand the root cause of errors and propose remediation strategies.
- Edge-Case Management: Resolve and analyze edge-case annotations to ensure quality and identify areas for improvement.
- Tooling: Become proficient in using annotation and quality control tools to perform reviews and track quality metrics.
- Guidelines: Become an expert in project specific guidelines and provide feedback for potential clarifications or improvements.
Continuous Improvement:
- Automation: Identify opportunities to use automation to enhance analytics, provide deeper insights, and improve efficiency.
- Documentation: Develop and maintain up-to-date documentation on quality standards, annotation guidelines, and quality control procedures.
- Feedback: Provide regular feedback that identifies areas for improvement across the annotation pipeline.
Collaboration & Communication:
- Cross-Functional Teamwork: Work closely with key project stakeholders and clients to understand project requirements and improve annotation pipelines.
- Training: Assist with training annotators, providing guidance, feedback, and support to ensure data quality.
- Reporting: Provide regular updates that highlight data quality metrics, key findings, and actionable insights for continuous process improvements.
Required Qualifications:
- 1+ years of experience as a data analyst with exposure to data quality and/or data annotation, ideally within an AI/ML context.
- Familiarity with the basic concepts of AI/ML pipelines and data.
- Strong analytical and problem-solving skills with an exceptional eye for detail.
- Excellent written and verbal communication skills, with the ability to clearly articulate quality issues and collaborate with diverse teams.
- Ability to work independently and manage time effectively to meet deadlines.
Preferred Qualifications:
- Familiarity with data annotation tools.
- Experience working with multi-modal AI/ML datasets.
- Prior experience in an agile or fast-paced tech environment with exposure to AI/ML pipelines.
Education / Certifications:
- BS/MS degree in Statistics, Mathematics, Computer Science, Computer Engineering, or a directly related field.
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