NCLEX Program Director

1 week ago

Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full time
Key Responsibilities
  • Identify knowledge gaps between the desired state and the current state of scholars and develop customized training curriculum that is scalable and provides EXL a competitive edge.
  • Establish and define the structure of the learning context.
  • Formulate effective exercises or assessments for essential learning improvements.
  • Implement and demonstrate efficient training methods (i.e., test-taking strategies, etc.).
  • Monitor and evaluate operations, programs, processes and/or practices for quality and effectiveness; make recommendations for improvement.
  • Deliberate scholars that need support and coaching.
  • Conduct training needs analysis, researching, designing and developing content such as module outlines, presentations, trainer's guide, participant's guides and other training material.
  • Ensure that the quality of content is maintained as per the targets assigned and is in accordance with internal standards.
  • Update training curriculum on an ongoing basis.
  • Conduct follow-up training sessions to measure training effectiveness.
  • Convey leadership to scholars and teams within scope.
  • Ensure compliance with organizational policies and procedures.
  • Manage end-to-end classroom/training activities.
  • Create PPTs and other material and participate in presentations to internal and external customers (presentation of capability building programs).
  • Assist the Healthcare Academy in securing other NCLEX requirements, as deemed necessary.
  • Contribute to other Healthcare Academy programs (i.e., clinical preceptorship, CPD, CEU, etc.).

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