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Digital Customer Journey Specialist

1 week ago

Taguig, National Capital Region, Philippines Sun Life Full time
Industry Requirements

The ideal candidate will have expertise in insurance products, digital customer journeys, and the ability to adapt to various project methodologies while working in a complex, multi-faceted environment.

  • Able to work in Waterfall, Hybrid, or Agile approaches as per project needs.
  • Experience in IT projects or large organizations acting in the capacity of a Business Analyst.
  • Experience in the insurance industry with proven experience as a Business, Functional SME, Product Owner, or Business Analyst.
  • Experience in client digital journey and/or IVR journey and/or advisor digital journey would be required.