Hospitality Transformation Specialist

6 days ago

Sorsogon, Bicol, Philippines beBeeCustomerSuccess Full time ₱450,000 - ₱600,000

We're on a mission to transform the hospitality industry with cutting-edge technology.

Our innovative platform empowers properties worldwide, handling billions in bookings annually.

Role Overview

As our messaging platform helps properties communicate with guests through various channels, you'll work closely with clients to implement it and tailor it to their needs.

Your Impact
  • Facilitate client onboarding, training, and ongoing support via video, phone, and email.
  • Resolve customer inquiries and troubleshoot escalated issues across multiple channels.
  • Partner with Sales to define success metrics and drive retention.
  • Build strong client relationships to encourage loyalty and promote product adoption.

To succeed in this role, you'll need:

  • At least 2 years of relevant experience in customer-facing roles.
  • Over 1 year of hospitality experience in roles like Front Desk or Revenue Manager.
  • Excellent communication skills and empathy for delivering exceptional customer experiences.

We're not just building software; we're revolutionizing an industry. Join us in shaping the future of hospitality

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