Client Service Representative
2 days ago
Company Overview
MHR Global is a leading provider of innovative solutions for the modern workplace. Our commitment to excellence and customer satisfaction drives our success.
Job Description
We are seeking a skilled Client Service Representative to join our midshift team. As a key member of our operations, you will be responsible for delivering exceptional customer experiences through prompt and professional communication.
Key Responsibilities:
- Stay informed about company products, services, and policies to provide accurate information to customers.
- Maintain professionalism in handling challenging situations and irate customers with empathy and calmness.
- Support service improvements by providing suggestions and feedback to enhance customer experience and internal processes.
- Adhere to schedules, ensuring punctuality and meeting assigned daytime shifts.
Required Skills and Qualifications
To succeed in this role, you must have at least 3 months of relevant experience. Your strong communication skills, problem-solving abilities, and adaptability will enable you to thrive in this fast-paced environment.
Benefits
We offer a supportive work environment, opportunities for growth and development, and a competitive compensation package.
Others
In this role, you will be part of a dynamic team that values collaboration, innovation, and continuous improvement. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.
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