Credit Portfolio Support Professional

6 days ago


Manila, National Capital Region, Philippines Broadridge Connectivity Solutions Philippines Inc. Full time

About the Job

We are seeking a skilled and knowledgeable Support Specialist to join our team.

Key Responsibilities

  1. Provide comprehensive support for our Private Credit Management System to resolve client issues and inquiries promptly.
  2. Collaborate with internal teams to understand system functionalities and provide accurate, up-to-date solutions.
  3. Troubleshoot, diagnose, and solve technical problems related to the software, including escalating complex issues to appropriate teams.
  4. Maintain a high level of customer satisfaction by analyzing and resolving customer issues in a timely and efficient manner.
  5. Continuously update knowledge on financial market trends and private credit products to better support clients.
  6. Gather customer feedback and work with the product development team to contribute to system improvements and enhancements.
  7. Participate in training sessions and workshops to improve knowledge and skill sets related to the system.

Requirements

  • Bachelor's degree in Finance, Business, Information Technology, or a related field.
  • Minimum of 3 years of experience in support roles, preferably involving financial systems or private credit management systems.
  • Strong understanding of the financial market, specifically private credit products.
  • Experience working with financial management software or similar systems is highly preferred.
  • Excellent analytical and problem-solving skills.
  • Strong communication skills, with the ability to convey complex technical information in a clear and concise manner.
  • High level of organization and attention to detail.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Proficiency in using support ticketing systems and customer relationship management (CRM) software.


  • Manila, National Capital Region, Philippines Metrobank Full time

    About MetrobankMetrobank is a forward-thinking organization that values creativity and innovation. We provide our employees with opportunities for growth, continuous learning, and advancement in a dynamic and challenging environment.Our Credit Group is seeking talented and motivated professionals to join our team. With Metrobank, you have the chance to hone...


  • Manila, National Capital Region, Philippines maya Full time

    About UsMaya is an all-in-one money platform that empowers Filipinos to master their finances through cutting-edge technology. Our unique integrated financial services ecosystem addresses the evolving needs of today's generation of moneymakers.As a leading player in the digital economy, we aim to make financial services more inclusive, transparent, and...


  • Manila, National Capital Region, Philippines InvestEd Full time

    We are seeking a seasoned Credit Portfolio Manager to support our consumer lending operations. As a key member of our team, you will play a crucial role in developing, reviewing, and enhancing credit risk identification, assessment, monitoring, reporting, and management methodologies, policies, and processes.Key ResponsibilitiesDevelop and maintain credit...


  • Manila, National Capital Region, Philippines Private Advertiser Full time

    Company OverviewAt Private Advertiser, we strive to provide innovative financial solutions that meet the evolving needs of our customers. Our credit risk management team plays a critical role in ensuring the quality and stability of our loan portfolios.Job DescriptionAs a Credit Risk Analyst, you will be responsible for performing credit risk management...


  • Manila, National Capital Region, Philippines maya Full time

    ABOUT USMaya is the all-in-one money platform that is bringing Filipinos bolder ways to master their money.It is powered by a unique integrated financial services ecosystem that addresses the ever-evolving needs of today's generation of moneymakers through cutting-edge technology.We lead millions of Filipinos — consumers, businesses, communities, and...


  • Manila, National Capital Region, Philippines Kredivo Group Full time

    Company OverviewKredivo Group is a leading Digital Financial Services Provider that offers innovative financial solutions to individuals and businesses. Our mission is to empower people to take control of their financial lives by providing accessible, secure, and user-friendly financial services. We are committed to driving sustainable growth and mitigating...


  • Manila, National Capital Region, Philippines AIA Philippines Full time

    Job Summary:As a Senior Fixed Income Analyst at AIA Philippines, you will play a vital role in managing the credit quality of Fixed Income investments. You will evaluate public and private portfolios and issuer-specific risk and valuation to contribute to portfolio returns.Main Responsibilities:• Collaborate in the management of public and private credit...


  • Manila, National Capital Region, Philippines Impact Investment Exchange (IIX) Careers Full time

    About Women's Livelihood BondThe Women's Livelihood Bond (WLB) is a pioneering financial instrument issued by Impact Investment Exchange (IIX) to empower underserved women across Asia and Africa. It is a series of innovative gender-lens impact bonds that mobilize private capital to support women-focused enterprises in sectors like sustainable agriculture,...


  • Manila, National Capital Region, Philippines Metrobank Full time

    Metrobank: A Leader in Financial ExcellenceWe don't simply hire employees at Metrobank – we hone future leaders. Our company provides opportunities that enhance skills and unlock talents, helping our employees grow professionally and personally.Why Choose Us?We offer attractive salary packages and benefits that recognize expertise and contributions.We...

  • Credit Specialist

    7 days ago


    Manila, National Capital Region, Philippines Credit Corp Inc Full time

    Credit Corp Inc is a leader in the debt collection industry, driven by a commitment to excellence and innovation. Our team of over 1,900 professionals operates across four countries, with a focus on delivering exceptional results for our clients.As a Customer Relations Associate in collections, you will be part of a dedicated team working together to achieve...


  • Manila, National Capital Region, Philippines Private Advertiser Full time

    We are currently seeking a Credit and Collections Professional to join our team in Makati CBD.The role involves conducting credit checking, mitigating customer late payments, and maintaining a low debt profile.The professional will be responsible for driving prompt collections, taking full ownership of a high-value debt portfolio, and understanding and...


  • Manila, National Capital Region, Philippines Metrobank Full time

    Job Opportunity: Credit Review OfficerMetrobank is a leading bank that offers a wide range of financial services to its customers. We're currently looking for a skilled Credit Review Officer to join our team.This role involves analyzing loan proposals and borrowers' creditworthiness, managing credit risk and portfolio performance, and ensuring compliance...


  • Manila, National Capital Region, Philippines Metrobank Full time

    Be #InGoodHands with MetrobankHere at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future...

  • Credit Analyst

    5 days ago


    Manila, National Capital Region, Philippines Visage Executive Search Full time

    Job descriptionsProvides good access to the Bank's loan and risk management practices. He will work with the customer relationship development team to support our loan growth and risk management objectives.ResponsibilityMonitoring the designated credit portfolio;Independently judge and analyze financial statements, build financial models and be able to write...


  • Manila, National Capital Region, Philippines Metrobank Full time

    Metrobank: Where Talent ThrivesWe're committed to attracting and retaining top talent in the industry. At Metrobank, we believe in creating a work environment that inspires collaboration, innovation, and growth.Talent Development OpportunitiesWe provide our employees with continuous learning opportunities to enhance their skills and knowledge.We offer...


  • Manila, National Capital Region, Philippines Metrobank Full time

    Be In Good Hands with MetrobankMetrobank is a forward-thinking organization that values innovation and creativity. We provide opportunities for growth and continuous learning, allowing our employees to evolve into well-rounded individuals.Our CommitmentWe supply our employees with all the pieces they need to excel in their roles.We unleash their full...


  • Manila, National Capital Region, Philippines Visage Executive Search Full time

    At Visage Executive Search, we are seeking a skilled Credit Risk Specialist to join our team. The successful candidate will be responsible for monitoring designated credit portfolios and analyzing financial statements.ResponsibilitiesPortfolio Monitoring: Regularly review and analyze the performance of assigned credit portfolios to identify potential risks...


  • Manila, National Capital Region, Philippines Metropolitan Bank & Trust Company Full time

    Metrobank's strong heart for the community offers you the chance to give back and make worthwhile contributions to our nation's economic and social development.We're seeking a Credit Portfolio Manager to lead our Credit Support Unit, providing overall strong credit risk management which includes the proper evaluation of credit proposals, portfolio risk...


  • Manila, National Capital Region, Philippines Metrobank Full time

    **Key Responsibilities**Provide analytics and data science support to the Consumer Business Sector's portfolio, focusing on balancing risk-reward to drive business growth and transformational initiatives.Coordinate with cross-functional teams to implement credit risk policies, providing training and support to relevant teams.Conduct thorough analysis of...


  • Manila, National Capital Region, Philippines Kredivo Group Full time

    Job SummaryThe Kredivo Group seeks a highly skilled Risk Portfolio Analytics Manager to lead the development and implementation of risk management strategies, frameworks, and data-driven decision-making processes.This role requires a strong analytical foundation, enabling the professional to drive portfolio quality, mitigate risks, and support sustainable...