Support Services Lead

What We OfferAs a member of our team, you can expect:Competitive salary and benefits packageProfessional development and growth opportunitiesA collaborative and supportive work environmentAt Support Services Group, we create amazing experiences for the world's best brands and their customers. Join our ambitious team of innovators, risk-takers, and...

About the RoleThis dynamic Junior Operations Manager position offers the opportunity to collaborate with cross-functional teams, develop leadership skills, and contribute directly to client and company success.The ideal candidate will assist in managing day-to-day operations, drive process improvements, and ensure service excellence. Key...

About the RoleWe are seeking a Bilingual Customer Service Representative to join our team, supporting an international retail client. This role involves interacting with customers, resolving issues, and providing solutions.This position requires strong communication and problem-solving skills, as well as the ability to work effectively in a team...

Job DescriptionThis role is for a Bilingual Customer Service Representative to work on an international retail account, handling customer inquiries and providing solutions through various channels.This position involves proactively and reactively addressing customer concerns and escalating issues as necessary.The representative will engage with customers and...

Support Services Group OverviewWe are a global leader in providing business process outsourcing (BPO) solutions for customer support, technical assistance, and back-office functions.We are committed to delivering world-class service and innovative solutions that drive client success. Our team is dedicated to ensuring exceptional customer experiences through...

Support Services Group (SSG) is a global leader in providing business process outsourcing (BPO) solutions for customer support, technical assistance, and back-office functions. We are committed to delivering world-class service and innovative solutions that drive client success.We are seeking a dynamic and motivated Junior Operations Manager to join our...

Job SummaryThe Office Support Services Lead is responsible for providing daily operational support through the management and coordination of maintenance, repairs, and office moves. This role works under the guidance of facilities leadership and contributes to fostering a collaborative and high-performing culture across the facilities team.Main...

Key ResponsibilitiesThe successful candidate will be responsible for:Responding to customer inquiries and resolving issues in a timely and effective manner.Engaging with customers and vendors via multiple communication channels.Maintaining accurate records and updates on customer tickets.Collaborating with internal support teams to drive timely...

About the RoleWe are seeking a reliable and skilled Driver Support Associate to join our team at Max Support Inc. As a key member of our logistics operations, you will be responsible for providing top-notch support to our directors, ensuring their transportation needs are met safely and efficiently.Schedule of Work:- Monday to Friday, flexible hours-...

Work Arrangement: Work onsiteType of employment: Full-timeAccount: Non-voice International Retail AccountWhat are your Key Responsibilities?As a Customer Service Representative, you'll be at the forefront of customer interactions, proactively and reactively handling queries and escalations. Your role will include:Responding to customers concerns and...

About the JobThe Support Services Group is seeking an HR Generalist to join their team. The successful candidate will be responsible for providing administrative support to the HR department, including conducting employee satisfaction surveys and exit interviews, and assisting in planning and executing employee engagement initiatives.Key...

Support Services Group (SSG) is a global leader in business process outsourcing (BPO) solutions, providing customer support, technical services, and back-office functions to top-tier clients worldwide. We are committed to delivering data-driven insights and strategic solutions that enhance operational efficiency and drive client success.We are seeking a...

**About Us:**We are Max Support Inc, a company dedicated to providing top-notch support services. Our team is passionate about delivering exceptional results and fostering a positive work environment.Salary:A competitive salary package that reflects your value to our organization.Job Description:We are seeking an experienced Admin Officer to join our team....

Support Services Group is looking for a highly energetic and collaborative Sr. Operations Manager. The Sr. Operations Manager is responsible for leading a set of Operations Managers to deliver the overall operational metrics and targets as defined by our clients. Must be able to drive business improvements, cost savings and revenue...

Support Services Group (SSG) is a global leader in business process outsourcing (BPO) solutions.We are committed to delivering data-driven insights and strategic solutions that enhance operational efficiency and drive client success.This role is responsible for analyzing data trends, forecasting demand, and providing actionable insights to support workforce...

IT Service Delivery Lead OpportunityWe are seeking a highly skilled IT Service Delivery Lead to join our team. As a Senior Tech Support Analyst, you will be responsible for providing technical support and resolution to complex issues.About the RoleThe successful candidate will have a strong understanding of technical concepts and be able to apply functional...

JOB SUMMARYThe role is accountable for the overall availability and performance of the application/s in scope. The role owner is responsible for managing the application support services to ensure that service levels and customer expectations are met or exceeded. The Applications Operations Lead shall establish and maintain service processes to maximize...

Key QualificationsTo be successful in this role, you will need:Bachelor's degree in business administration, Operations Management, or related field (or equivalent experience).3+ years of experience in an operations, supervisory, or support management role, preferably in a BPO or customer support environment.Strong problem-solving skills and a proactive...

Job SummaryWe are seeking an HR Generalist to provide administrative support to the HR department. The successful candidate will be responsible for conducting employee satisfaction surveys and exit interviews, providing coaching and support to employees in the employee discipline process, and assisting in planning and executing employee engagement...

Are you an HR professional passionate about fostering a positive workplace culture and ensuring employee satisfaction? We are seeking an HR Generalist to play a pivotal role in our team. If you are ready to make a significant impact on employee engagement, performance, and well-being, this is the opportunity you've been waiting forWhat You Will Do:Actively...