Senior Content Developer

7 days ago

Dasmariñas, Calabarzon, Philippines beBeeTechnicalWriter Full time ₱6,000 - ₱9,000

Apollo is a leading go-to-market solution trusted by over 500,000 companies and millions of users globally.

The company provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide.

As a Senior Technical Writer at Apollo, you will own the creation, optimization, and maintenance of both internal and external knowledge base content.

You'll partner with Product Managers, Engineers, Customer Support, Rev Ops and Customer Success to ensure our knowledge ecosystem empowers customers to self-serve.

Key Responsibilities

• Research, write, and develop new and updated knowledge base articles, FAQs, troubleshooting guides, snippets, and internal enablement docs.

• Partner closely with Product Managers and Engineers to deeply understand new features and translate technical detail into clear, customer-ready content.

• Collaborate with Support, Customer Success, and Enablement teams to capture recurring issues, identify knowledge gaps, and improve internal workflows.

• Use AI-assisted tools to accelerate drafting, auditing, and surfacing weak or duplicate content.

• Conduct recurring content audits to ensure KB remains accurate, current, and discoverable.

• Mentor junior writers, sharing best practices for technical writing, SEO, and AI adoption.

• Drive the creation and execution of release notes and documentation plans tied to product launches.

• Provide training/reference content to accelerate onboarding and upskilling of internal employees.

• Identifies knowledge gaps and proposes scalable solutions.

• Develops and implements content strategies to meet business objectives.

• Analyzes data and feedback to audit, improve, and optimize content.

• Works collaboratively with cross-functional teams to drive business results.

• Continuously develops skills and knowledge in technical writing, AI, and related technologies.

About Us

We are an AI-native company built on a culture of continuous improvement. We're on the front lines of driving productivity for our customers.

If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here.

We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact.

We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins.

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