Business Transformation Manager
1 day ago
This is an exciting opportunity to join our operations team as an Operations Manager at Wipro Digital Operations and Platforms. You will be responsible for ensuring the smooth delivery of our services to our clients and will have the opportunity to make a significant impact on our organization.
Key Responsibilities:- Manage multiple lines of business to ensure alignment with business objectives and smooth operations.
- Develop and implement operational policies and procedures for efficient operations.
- Oversee staffing plans, recruitment, and training.
- Lead, mentor, and develop a high-performing team, fostering a culture of accountability and excellence.
- Monitor, evaluate, and report performance of assigned projects/work.
- You will be the primary contact supporting client accounts for ensuring customer satisfaction.
- You will interact with senior management levels at client and/or within the company.
- You will build and maintain strong relationships with clients and internal teams.
- You will collaborate cross-departmentally to align operations with organizational objectives.
- Has more than 5 years of experience in a management position, with at least 2 years in an Ops Manager role handling more than 200+ FTE.
- Has strong technical, communication, and management skills with solid experience in operations of a Call Centre Voice business.
- Is able to speak and write good Business English.
- Has strategic planning skills to meet the demands of business and customers.
- Has strong decision-making skills with foresight for future business.
- Is able to adapt to any situation and work with constraints.
-
Business Transformation Consultant
2 days ago
Cebu City, Central Visayas, Philippines BEST CAREERS AND OPPORTUNITIES Full timeBEST CAREERS AND OPPORTUNITIES is a leading provider of career opportunities, and we are seeking a highly motivated Business Transformation Consultant to join our team. As a business transformation consultant, you will be responsible for driving high-impact transformation projects involving technology and process re-engineering.Your primary responsibility...
-
Transformation Manager
3 days ago
Cebu City, Central Visayas, Philippines QBE Insurance Group Full timeAbout the RoleWe are seeking a skilled Transformation Manager to join our team at QBE Insurance Group.Key ResponsibilitiesStrategy and Planning:Develop and maintain comprehensive reporting for transformation programs and projects, ensuring timely and effective delivery of high-quality outputs.Promote strategic objectives by working closely with senior...
-
Business Partner for HR Transformation
2 days ago
Cebu City, Central Visayas, Philippines EXL Service Philippines, Inc. Full timeWe are seeking a skilled Business Partner for HR Transformation to join our team at EXL Service Philippines, Inc. As a key member of our HR department, you will provide strategic guidance and support to our business leaders during periods of change and transformation.About the Job:This is a unique opportunity for a seasoned HR professional to make a lasting...
-
Delivery Transformation Manager
2 days ago
Cebu City, Central Visayas, Philippines BEST CAREERS AND OPPORTUNITIES Full time**About the Role:** We are seeking a seasoned Delivery Transformation Manager to join our team at BEST CAREERS AND OPPORTUNITIES. As a key member of our leadership team, you will be responsible for driving delivery excellence, customer satisfaction, and business growth through strategic planning, process improvement, and change management. Key...
-
Digital Transformation Manager
5 hours ago
Cebu City, Central Visayas, Philippines Wipro Technologies Full timeAs a Digital Transformation Manager at Wipro Technologies, you will be responsible for driving process execution and team performance on key metrics. This role requires strong coaching and leadership skills to ensure effective use of key dashboards and call activity reporting.Key Responsibilities:Coaching and supporting agents directly, ensuring excellent...
-
Delivery Transformation Specialist
2 days ago
Cebu City, Central Visayas, Philippines BEST CAREERS AND OPPORTUNITIES Full time**Job Role:** As a Delivery Transformation Specialist, you will lead our delivery transformation efforts. Your primary responsibility will be to create and drive automation charter and related initiatives within the account client (wherever applicable). Main Responsibilities:Create and drive automation charter and related initiatives within the...
-
Finance Transformation Specialist
1 day ago
Cebu City, Central Visayas, Philippines Dover Business Services Europe Full timeJob DescriptionThe Lean Six Sigma Champion will be responsible for driving process excellence and continuous improvement within Dover Business Services Europe. As a Process Excellence Lead, you will lead the DBS Process Improvement and Performance Excellence (PIPE) program, focusing on optimization, efficiency, effectiveness, and cost reduction in finance...
-
Head of Human Resources and Transformation
3 days ago
Cebu City, Central Visayas, Philippines Dover Business Services Europe Full timeDover Business Services Europe Job Description:We are seeking a Senior HR Business Partner to join our team at Dover Business Services Europe. As a key member of the DBS leadership team, you will be responsible for supporting the growth and expansion of DBS across the globe. Key responsibilities include:Supporting business growth through talent management,...
-
Process Excellence Lead
1 day ago
Cebu City, Central Visayas, Philippines Dover Business Services Europe Full timeAbout the RoleWe are looking for a skilled Finance Transformation Specialist to join our team at Dover Business Services Europe. As a Process Excellence Lead, you will play a critical role in driving business growth through process improvement and transformation initiatives.Responsibilities include leading the PIPE program, designing and operating it to...
-
Strategic Transformation Leader
2 days ago
Cebu City, Central Visayas, Philippines BEST CAREERS AND OPPORTUNITIES Full timeJob DescriptionLocation: Cebu CityJob Title: Associate Vice President - HealthcareThe successful candidate will be responsible for leading our healthcare operations team, driving business growth, and ensuring customer satisfaction.Key Responsibilities:Collaborate with process heads to deliver customer-centric solutionsMaintain high levels of customer...
-
Cebu City, Central Visayas, Philippines Unilever Philippines Inc. Full timeTrade Transformation SpecialistWe are looking for a skilled Trade Transformation Specialist to join our team in Unilever Philippines Inc. As a key member of our organization, you will be responsible for transforming our trade operations to achieve business growth and improve customer satisfaction.Key ResponsibilitiesDevelop and implement trade transformation...
-
Business Support Manager
3 days ago
Cebu City, Central Visayas, Philippines TELEMIND BUSINESS PROCESS OUTSOURCING SERVICES Full timeKey Responsibilities:Administrative & Document ManagementManage company records, employment contracts, and compliance documents.Ensure business permits & licenses are updated.Handle official company correspondence and filing systems.Accounting & Payroll CoordinationWork with the company accountant on payroll, tax compliance & financial reports.Review payroll...
-
Director of HR Operations
3 days ago
Cebu City, Central Visayas, Philippines Dover Business Services Europe Full timeAbout the Role:The Head of Human Resources and Transformation will be responsible for leading the transformation of Dover Business Services' (DBS) HR function to support the company's growth and expansion goals. This role will require collaboration with senior leaders across DBS to develop and implement a comprehensive HR strategy that aligns with the...
-
Team Lead in Accounts Payable Management
3 days ago
Cebu City, Central Visayas, Philippines Dover Business Services Europe Full timeJob Overview:Dover Business Services Europe is seeking a Senior AP Professional to lead and support the processing of account payables for a specified region and/or business segment. This role requires strong leadership and management skills, excellent problem-solving abilities, and attention to detail.Key Responsibilities:Lead and support the processing of...
-
Culture Transformation Lead
3 days ago
Cebu City, Central Visayas, Philippines Smartsourcing Inc. Full timeSmartsourcing is a forward-thinking organization dedicated to fostering a culture of innovation and growth.We're seeking a highly skilled Culture Transformation Lead to join our team. As the successful candidate, you will play a pivotal role in shaping our organization's culture and driving our people strategies.About the RoleThis leadership position...
-
Business System Analyst
3 days ago
Cebu City, Central Visayas, Philippines Wipro Technologies Full timeCompany OverviewWipro Technologies is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs.Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build...
-
Business Finance Operations Professional
3 days ago
Cebu City, Central Visayas, Philippines Dover Business Services Full timeProfessional OpportunityDover Business Services is seeking a talented AR Collection Analyst to join our team in Cebu, Philippines. As an AR Collection Analyst, you will be responsible for delivering high-quality services to internal stakeholders and Dover customers.This role involves analyzing business process and customer account issues to achieve...
-
Lean Six Sigma Champion
1 day ago
Cebu City, Central Visayas, Philippines Dover Business Services Europe Full timeAbout UsDover Business Services Europe is an independent business-to-business service provider within Dover Corporation, a diversified global manufacturer with annual revenues of $7.5 billion. We deliver selected transactional services in Accounting and Finance to the entire organization.We are accountable for maximizing service to our operating companies...
-
Accounts Receivable Business Partner
3 days ago
Cebu City, Central Visayas, Philippines Dover Business Services Europe Full time**Job Summary:**We are seeking a detail-oriented AR Analyst to join our team at Dover Business Services. As an AR Analyst, you will be responsible for delivering timely and quality service to internal stakeholders and customers, as measured by service level agreements and key performance indicators.The ideal candidate will have at least 1 year of experience...
-
Business Transformation Consultant
2 days ago
Cebu City, Central Visayas, Philippines BEST CAREERS AND OPPORTUNITIES Full timeKey Responsibilities:Drive quality initiatives and Black belt projectsBenchmark and deploy best practicesProactively mitigate CSAT risksCollaborate with customers and operations leadership teamDrive profitable process improvements