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Senior Manager Customer Experience
1 week ago
As a key member of our Private Advertiser team, the Operations Manager will play a critical role in ensuring customer satisfaction and meeting business objectives.
The ideal candidate will possess:
- Proven leadership and management skills;
- Excellent coaching and mentoring abilities;
- A strong understanding of customer needs and expectations;
**Responsibilities:**
- Lead and develop a team of first-line supervisors to achieve performance goals;
- Supervise multiple teams for one or more clients;
- Conduct regular team meetings and provide feedback.
