Customer Service Representative

2 days ago


Antipolo City, Calabarzon, Philippines Neksjob Full time
Neksjob is seeking a skilled Call Center Agent to join our team. The ideal candidate will have at least 6 months of experience in a call center environment, with strong basic computer navigation skills and excellent communication skills. As a Call Center Agent, you will be responsible for providing top-notch customer service to our clients. In return, you will enjoy a competitive salary package, company bonuses, and performance incentives. You will also receive night differential, loyalty, Christmas gift, inclusion, and diversity benefits, paid sick and vacation leaves, HMO coverage, life insurance, and a retirement plan. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.

**Key Responsibilities:**

* Provide exceptional customer service to clients via phone and other communication channels
* Resolve customer complaints and issues in a timely and professional manner
* Meet or exceed performance metrics and targets
* Collaborate with team members to achieve business objectives

**Requirements:**

* At least 6 months of experience in a call center environment
* Basic computer navigation skills
* Excellent communication skills
* Ability to work in a fast-paced environment
* Strong problem-solving skills

**What We Offer:**

* Competitive salary package
* Company bonuses and performance incentives
* Night differential
* Loyalty, Christmas gift, inclusion, and diversity benefits
* Paid sick and vacation leaves
* HMO coverage
* Life insurance
* Retirement plan

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.

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