Leading Digital Business Operations Specialist

1 day ago

Antipolo City, Calabarzon, Philippines beBeeBusiness Full time ₱400,000 - ₱500,000
Job Title

We are seeking a seasoned Business Operations Manager to oversee and improve our business systems, processes, and workflows.

About the Role

The ideal candidate will have a proven track record of managing and optimizing business operations in digital environments. They will design and implement automated workflows for lead nurturing, onboarding, task assignments, and follow-ups.

  • Main Responsibilities:
  • Manage and optimize business operations in Go High Level (GHL).
  • Design and implement automated workflows for lead nurturing, onboarding, task assignments, and follow-ups.
  • Document and refine standard operating procedures (SOPs) to ensure consistency across departments.
  • Coordinate client invoicing cycles and maintain accurate, timely issuance and follow-up of all invoices.
  • Maintain oversight of client and contractor agreements, ensuring contracts are up to date, correctly stored, and in line with business policies.
  • Lead internal process improvement initiatives across the business.
Cross-Functional Collaboration

The Business Operations Manager will work closely with the Client Manager to improve and streamline the client journey and support processes.

  • Collaboration:
  • Work closely with the Client Manager to improve and streamline the client journey and support processes.
  • Support the Marketing Assistant in linking campaigns with backend automations, email funnels, lead management, and lead capture processes.
  • Coordinate with the HR Team Lead to ensure internal operations align with VA workflows and team needs.
Requirements

To be successful in this role, you will need:

  • Experience:
  • Proven experience as an Online Business Manager or similar role in a digital or service-based business.
  • Skill Set:
  • Advanced knowledge of Go High Level (GHL), ClickUp, and Slack.
  • Strong understanding of business operations, systems thinking, and automation workflows.
  • Experience with corporate marketing campaigns, contract, and invoice management.
  • Presentation Skills:
  • Excellent organisational and time-management skills with strong attention to detail.
  • Ability to work independently and collaboratively in a fast-paced, remote environment.
  • Confident communicator with a proactive, solution-focused mindset.

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