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Business Solutions Consultant

1 week ago

Taguig, National Capital Region, Philippines DITO Telecommunity Corporation Full time

DITO Telecommunity Corporation, the third largest telecommunications provider in the Philippines, is seeking a skilled Business Analyst to join its team.

The ideal candidate will have 5+ years of experience working as a Business Analyst in the telco industry, preferably with expertise in Customer Relations Management (CRM).

Key Responsibilities:

  • Translate business needs into functional and non-functional requirements.
  • Analyze existing systems and processes to identify gaps and opportunities for improvement.

The successful candidate will be responsible for bridging the gap between business needs and technical solutions.

Qualifications:
  • Graduate of Bachelor's Degree in Information Technology or a related field.

This role involves working closely with business stakeholders, IT teams, and other relevant parties to ensure the smooth functioning of business processes related to billing, customer management, and service delivery.