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Business Process Innovation Expert

2 weeks ago

Pasig, National Capital Region, Philippines The Medical City Full time

The Medical City, a leading healthcare institution in the Philippines, is seeking a skilled professional to join our team as a Process Improvement Specialist.

About Us

We are committed to providing high-quality patient care and innovative solutions to address the complex challenges of the healthcare industry. Our mission is to be the home of the world's best when it comes to innovation.

About the Role

This is an exciting opportunity for a motivated and experienced individual to drive process improvement initiatives across various departments and units. The successful candidate will be responsible for identifying areas for improvement, developing and implementing process improvements using quality improvement or lean six sigma tools, and building employees' competency in using the science of process and quality improvement.

Key Responsibilities:

  • Achieve organization's quality and safety goals by identifying improvement opportunities and implementing process improvements.
  • Organize process improvement teams and lead/conduct/coach process and quality improvement projects in departments and units.
  • Build employees' competency in using the science of process and quality improvement.
  • Work with department leaders to define short or long-term quality and safety goals and performance metrics.
  • Assist and build competency of end-users in developing departmental policies and procedures.