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IT Solutions Associate

1 week ago

Cebu City, Central Visayas, Philippines Amazon Full time

Job Summary:

We are looking for an experienced IT Support Associate to join our team at Amazon. As an ITS Support Associate, you will be responsible for providing technical support to our corporate employees.

You will work closely with our IT team to diagnose and resolve technical issues, ensuring the productivity of our employees remains uninterrupted.

The ideal candidate will have excellent communication and problem-solving skills, as well as a solid understanding of IT standards, systems, and equipment.

Responsibilities:
  • Provide technical support for hardware, software, and IT peripherals.
  • Diagnose and troubleshoot issues using industry-standard tools and techniques.
  • Communicate effectively with customers, peers, and internal teams.
  • Assist in managing IT asset inventories and conducting audits.
  • Perform routine maintenance on IT equipment.
  • Help train and onboard new team members.
About Us:

Amazon is a leader in e-commerce and cloud computing, committed to innovation and customer satisfaction.

We offer a dynamic and inclusive work environment, with opportunities for professional growth and development.