Human Resources Leader

7 days ago


Manila, National Capital Region, Philippines Compass Experience Labs LLC Full time

Career Opportunities with Compass Experience Labs

A great place to work.

Compass Experience Labs LLC is a boutique customer contact center that partners with businesses to deliver exceptional customer experiences. Our mission is to foster an environment of positivity, personal growth, and teamwork.

Job Overview:

We are seeking an experienced Human Resources Manager to join our growing team. This role will assist in all areas of HR management, including people policies, employee relations, performance management, and compliance.

Responsibilities:
  1. Policies and Procedures: Assist in the development and implementation of comprehensive people policies and procedures.
  2. Reporting and Compliance: Process monthly and annual compliance reports and submit as necessary.
  3. Leadership Development: Partner with operations to coach leaders on people issues, such as employee relations, corrective action, and terminations.
  4. Research and Analysis: Lead HR-related research projects, including compensation studies and compliance audits.
  5. Employee Support: Respond to inquiries from employees and troubleshoot complex matters.
  6. Leaves and Benefits: Handle employee requests for leaves and assist with benefits administration.
  7. Offboarding: Conduct the full offboarding process.
  8. Additional Duties: Perform other duties as assigned.
Requirements and Characteristics:
  1. Computer Skills: Proficient in Google Suite and preferably Microsoft Office.
  2. HR Experience: Previous start-up experience in an HR Management role preferred.
  3. Organizational Skills: Strong organizational skills and attention to detail.
  4. Independence: Ability to function independently in a fast-paced environment.
  5. PH Knowledge: Thorough working knowledge of PH HR best practices, payroll processing experience a plus.
  6. Communication: Ability to interface effectively with a diverse, remote workforce.
  7. Demeanor: Professional and customer-oriented demeanor.


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