Pet Insurance Specialist

6 days ago


Manila, National Capital Region, Philippines Petsure Services Inc. Full time

PetSure Services Incorporated (PSI) is a leading provider of pet health insurance products, offering a wide range of plans to suit different needs. As a key member of our team, you will be responsible for delivering exceptional claims experiences to our customers.

To achieve this goal, you will need to possess excellent communication skills, as well as the ability to work efficiently and effectively in a fast-paced environment. Your technical knowledge and problem-solving skills will also be essential in assessing claims and making informed decisions.

We are committed to providing a supportive and inclusive work environment, where our employees can grow and develop their careers. With opportunities for professional growth and development, you will have the chance to contribute to the success of our organization and make a meaningful impact on the lives of pets and their owners.

Key accountabilities include:

  • Deliver exceptional claims experiences to our customers
  • Assess and finalize claims based on policy provisions and Fetch guidelines
  • Review and summarize veterinary history, symptoms, and diagnosis and determine if procedures or treatment is applicable to the condition

Other responsibilities include contributing to the growth of our organization by meeting or exceeding key performance indicators (KPIs), managing day-to-day workload efficiently, and recognizing and reporting suspiciously fraudulent claims.



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