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International Healthcare and Financial Service Representative

2 weeks ago

Manila, National Capital Region, Philippines Nezda Technologies, Inc. Full time

About the Role:

We are seeking a skilled Customer Service Representative to join our team at Nezda Technologies, Inc. As a Healthcare and Financial Voice CSR, you will be answering inquiries from members regarding their insurance, claims, benefits, and eligibility.

Job Description:

  • Pure Voice Customer Service role with a focus on healthcare and financial services
  • Answering queries from US/Canadian members regarding insurance, claims, benefits, and eligibility
  • Providing support for retirement savings plan/pension plan inquiries from members

Required Skills and Qualifications:

  1. At least 2nd year in college without back subjects / College graduate
  2. 1 year and above experience in healthcare or financial voice international account
  3. Handled metric-driven international account
  4. Good communication skills
  5. Ability to work hybrid setup (2-3 days per week onsite)

Benefits:

  • Career growth opportunities
  • Competitive compensation package
  • Flexible work arrangement