Customer Service Representative for Cebu Location

3 weeks ago


Cebu City, Central Visayas, Philippines Neksjob Philippines Full time

We are seeking an experienced and skilled Customer Service Agent to join our team at Neksjob Philippines. Based in Cebu, this role is perfect for individuals who enjoy working with customers, handling complaints, and providing top-notch support.

About the Job

This role involves responding to incoming calls from customers, answering their questions and inquiries, troubleshooting problems, and providing information regarding our products or services. As a customer-centric organization, we value effective communication skills and strive to deliver exceptional service to our clients.

Requirements

  • A high school diploma (HS Grad) or senior high school graduation (SHS grad)
  • No prior BPO experience necessary, but it's a plus
  • Exceptional communication skills, both written and verbal
  • A reliable internet connection with a minimum speed of 30 Mbps download and upload

Why Choose Us?

Neksjob Philippines offers a competitive salary, exciting performance bonuses, and account-specific allowances. Our comprehensive benefits package includes career advancement opportunities, promoting within the company, and comprehensive healthcare benefits. If you're passionate about delivering outstanding customer experiences and growing your career, we encourage you to apply for this challenging yet rewarding role.

The estimated salary for this position is PHP 22,000-28,000 per month, depending on qualifications and experience. Join us and become part of a dynamic team dedicated to excellence and customer satisfaction.



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