Logistics Customer Service Expert

6 days ago


Manila, National Capital Region, Philippines Hubstaff blog Full time

**Job Description:**

Customer Support Representative

We're seeking a Customer Support Representative to join our team. In this role, you'll be responsible for handling customer inquiries, ensuring smooth order processing, and collaborating with internal teams to drive process improvements.

  • Key Responsibilities:
  • Provide responsive and professional customer support through email, ensuring inquiries are handled efficiently.
  • Assist with order processing, tracking shipments, and resolving basic logistics or payment-related issues.
  • Identify areas for improvement and collaborate with internal teams to implement process changes.

About Our Company:

We're a Danish home decor e-commerce company dedicated to delivering exceptional customer experiences. Our team is passionate about creating a positive impact through our products and services.

Benefits:

  • Fully Remote & Flexible Work Schedule – Enjoy the freedom to work from anywhere with a schedule that supports work-life balance.
  • Training & Learning Opportunities – Access resources and guidance to enhance your skills in e-commerce optimization, logistics, and customer service.
  • Opportunities for Advancement – Grow your career with us and take on new challenges.

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