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Customer Service Representative Job

1 week ago

Davao City, Davao, Philippines JNERVS SARI SARI STORE Full time

JNERVS SARI SARI STORE is seeking a highly skilled Customer Service Representative to join our team.

About the Role

This role is ideal for individuals who enjoy interacting with customers and providing solutions to their queries.

Main Responsibilities
  • Customer Support: Respond to customer inquiries in a timely and effective manner, resolving issues and providing solutions.
  • Store Operations: Maintain the overall appearance of the store by restocking shelves, organizing merchandise, and ensuring the store remains clean and well-maintained.
  • Transaction Management: Accurately process transactions using the cash register, handle returns and exchanges, and maintain a positive attitude in all interactions.
Key Qualifications
  • Interpersonal Skills: Strong communication and interpersonal skills are essential for building rapport with customers and colleagues.
  • Flexibility: Ability to work flexible hours, including weekends and holidays, in a fast-paced retail environment.
  • Prior Experience: While prior retail or customer service experience is an advantage, it is not mandatory for this position.
Desirable Qualities
  • Problem-Solving: Ability to think critically and provide creative solutions to customer complaints and issues.
  • Product Knowledge: Basic knowledge of products and services offered by JNERVS SARI SARI STORE is desirable but not essential.
  • Time Management: Effective time management skills to prioritize tasks and meet deadlines.