Customer Service Representative

4 days ago


Davao City, Davao, Philippines Neks Job Philippines Full time
Job Overview

We are seeking a highly skilled Customer Service Specialist to join our team at Neks Job Philippines. As a key member of our support staff, you will be responsible for providing top-notch service to our customers, answering their questions and resolving their concerns in a timely and professional manner.

Responsibilities
- Respond to incoming calls from customers, addressing their inquiries and resolving issues promptly
- Provide information and assistance regarding our products or services, ensuring customer satisfaction
- Troubleshoot problems and resolve complaints efficiently

Requirements
- College Graduate with excellent communication skills
- Willingness to work full-time in a shifting schedule, with average to excellent English proficiency
- Proficiency in computer operations and web navigation
- Ability to work on-site, interacting with colleagues and management

Benefits
- Competitive salary package, reflecting your value to the organization
- Exciting performance bonuses and account-specific allowances
- Opportunities for career advancement within the company
- Comprehensive healthcare benefits for peace of mind

About Us
Neks Job Philippines is committed to delivering exceptional service to our clients, and we believe that our employees are our greatest asset. We offer a dynamic and supportive work environment, where teamwork and collaboration thrive.
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