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Cloud Communications Advocate

2 weeks ago

Manila, National Capital Region, Philippines RingCentral Full time

Job Summary

We are seeking a highly skilled Customer Success Specialist to join our team at RingCentral. As a key member of our Global Service and Support team, you will play a critical role in delivering exceptional customer experiences and driving customer satisfaction.

Your primary responsibility will be to work closely with our customers to understand their needs and develop customized solutions to meet those needs. You will also be responsible for providing technical support to our customers via multiple channels, including phone, chat, and email.

Key Responsibilities

  • Work closely with customers to understand their needs

  • Develop customized solutions to meet customer needs

  • Provide technical support to customers via multiple channels

  • Collaborate with internal teams to resolve customer issues