Customer Service Agent

2 weeks ago


Bacolod City, Western Visayas, Philippines Talent Outsourcing Channel Solutions Full time

About Talent Outsourcing Channel Solutions

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We are a leading provider of telecommunication services, committed to delivering exceptional customer experiences.

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Job Overview:

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As a Customer Support Representative, you will play a critical role in ensuring our customers receive top-notch service and support. If you have a passion for customer-facing roles and enjoy working in a fast-paced environment, this could be the perfect opportunity for you

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Responsibilities:

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  • Provide excellent customer service to existing clients, ensuring their needs are met and exceeded whenever possible;">
  • Answer customer support calls promptly and professionally, resolving issues efficiently and effectively;">
  • Update client database as needed to maintain accurate information and improve customer satisfaction;">
  • Promote other products and services to customers, identifying opportunities to upsell and cross-sell;">
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Requirements:

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To succeed in this role, you will need:

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  • A high school diploma or equivalent; additional education or training in customer service is a plus;">
  • The ability to work in rotating shifts, including evenings, weekends, and holidays, with flexibility and adaptability;">
  • Amenability to work on-site, with a willingness to be part of a dynamic team;">
  • No vaccination requirements;">
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What We Offer:

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In exchange for your hard work and dedication, we offer a competitive salary package, including:

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  • A salary of approximately $25,000 per year, commensurate with experience;">
  • High incentives and company bonuses, recognizing and rewarding outstanding performance;">
  • Paid training and development opportunities to enhance your skills and knowledge;">
  • HMO benefits and government-mandated benefits, ensuring your health and well-being are taken care of;">
  • Night differential and paid leaves, providing a healthy work-life balance;">
  • Many more benefits and perks, designed to make your job enjoyable and rewarding">
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Join Our Team Today

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If you're passionate about delivering exceptional customer service and joining a dynamic team, apply now to become a Customer Support Representative at Talent Outsourcing Channel Solutions



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