Customer Service Agent
2 weeks ago
About Talent Outsourcing Channel Solutions
">We are a leading provider of telecommunication services, committed to delivering exceptional customer experiences.
">Job Overview:
">As a Customer Support Representative, you will play a critical role in ensuring our customers receive top-notch service and support. If you have a passion for customer-facing roles and enjoy working in a fast-paced environment, this could be the perfect opportunity for you
">Responsibilities:
">- ">
- Provide excellent customer service to existing clients, ensuring their needs are met and exceeded whenever possible;">
- Answer customer support calls promptly and professionally, resolving issues efficiently and effectively;">
- Update client database as needed to maintain accurate information and improve customer satisfaction;">
- Promote other products and services to customers, identifying opportunities to upsell and cross-sell;">
Requirements:
">To succeed in this role, you will need:
">- ">
- A high school diploma or equivalent; additional education or training in customer service is a plus;">
- The ability to work in rotating shifts, including evenings, weekends, and holidays, with flexibility and adaptability;">
- Amenability to work on-site, with a willingness to be part of a dynamic team;">
- No vaccination requirements;">
What We Offer:
">In exchange for your hard work and dedication, we offer a competitive salary package, including:
">- ">
- A salary of approximately $25,000 per year, commensurate with experience;">
- High incentives and company bonuses, recognizing and rewarding outstanding performance;">
- Paid training and development opportunities to enhance your skills and knowledge;">
- HMO benefits and government-mandated benefits, ensuring your health and well-being are taken care of;">
- Night differential and paid leaves, providing a healthy work-life balance;">
- Many more benefits and perks, designed to make your job enjoyable and rewarding">
Join Our Team Today
">If you're passionate about delivering exceptional customer service and joining a dynamic team, apply now to become a Customer Support Representative at Talent Outsourcing Channel Solutions
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