Service Quality Specialist
1 week ago
Neksjob Philippines is a dynamic and growing company that offers exciting opportunities for career advancement. As a Customer Service Associate, you will have the opportunity to develop your skills and knowledge in customer service, while working in a fast-paced and challenging environment.
Key Responsibilities:
- Provide excellent customer service support while adhering to the defined scope of work and service level agreements.
- Handle customer inquiries and concerns effectively, ensuring timely and accurate resolution of issues.
- Maintain high standards of call quality and performance metrics in line with organizational goals.
- Ensure professionalism and empathy in all customer interactions, delivering a positive experience.
Salary Range: 24,000 - 30,000
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