
Financial Services Professional
2 weeks ago
Job Summary:
">We are seeking a Client Connection Specialist to bridge the gap between individuals seeking financial clarity and our expert team. As a key first touchpoint for prospective clients, you will help set appointments that align client needs with our personalized services.
]Key Responsibilities:
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- Proactively conduct outbound outreach (calls, emails, CRM-driven communications) to potential clients, building strong relationships and fostering trust.">
- Qualify prospects by understanding their financial goals, retirement concerns, or wealth-building interests, providing valuable insights to drive business growth.">
- Schedule consultations with the appropriate financial advisers or coaches, ensuring seamless coordination and effective communication.">
- Maintain accurate and timely records of interactions, notes, and scheduled appointments in CRM systems, driving efficiency and productivity.">
- Follow up with warm leads to ensure engagement and appointment attendance, enhancing customer satisfaction and loyalty.">
- Collaborate across teams (marketing, advisory, property specialists) to align messaging and improve conversion effectiveness, driving business results.">
- Provide a friendly, client-centric introduction to our services, setting the tone for a positive and engaging experience.">
Requirements:
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- Previous experience in appointment setting, telemarketing, or client outreach—preferably within financial services, accounting, real estate, or wealth coaching—is essential for success in this role.">
- A passion for financial wellness and understanding of financial concepts is crucial for providing exceptional service and support to clients.">
- Excellent communication skills—warm, clear, persuasive, and empathetic—are vital for building strong relationships and driving business results.">
- Proficiency with CRM tools and workflow tracking; strong organizational habits—are necessary for maintaining accurate records and driving efficiency.">
- Goal-driven, with a track record of meeting outreach or booking targets—is essential for success in this role.">
- Able to adapt communication to various levels of financial literacy, making concepts approachable—is crucial for providing inclusive and supportive services to clients.">
What We Offer:
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- Competitive hourly rates, with performance incentives tied to successful bookings, drive motivation and reward hard work.">
- Flexible work-from-home setup, with potential team workshops or collaborative sessions, foster a sense of community and connection.">
- Training to deepen understanding of financial services, property insight, and wealth creation methods, equips professionals with the knowledge and skills needed to excel.">
- Opportunity to grow—advance into broader client-facing or advisory roles as you gain knowledge and experience—is available to those who thrive in this environment.">
- Make a meaningful impact: you'll help individuals gain financial confidence and more secure futures.">
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