Account Resolution Specialist
6 days ago
About CASES COLLECTION MANAGEMENT INC. - Cebu
Job SummaryWe are seeking a highly skilled Account Resolution Specialist to join our team at CASES COLLECTION MANAGEMENT INC. - Cebu. As an Account Resolution Specialist, you will play a crucial role in ensuring timely and efficient collections operations.
Key Responsibilities- Contact customers to collect outstanding payments or resolve overdue accounts in a professional and empathetic manner.
- Negotiate payment plans and arrangements to settle debts, taking into account individual circumstances and financial situations.
- Maintain accurate records of interactions, payments, and account statuses, ensuring seamless tracking and analysis.
- Research and resolve discrepancies or disputes on accounts, utilizing your analytical skills to identify root causes.
- Evaluate compliance with company policies and legal regulations during collection activities, upholding the highest standards of ethics and integrity.
- Collaborate with internal teams to address billing or account issues, fostering open communication and effective problem-solving.
- Meet or exceed individual and team collection targets, demonstrating your ability to drive results-oriented performance.
- Proven experience in collections, customer service, or a related field (preferred), showcasing your expertise in handling diverse customer interactions.
- Strong communication, negotiation, and problem-solving skills, enabling you to effectively engage with customers and navigate complex situations.
- Ability to handle difficult conversations with professionalism and empathy, upholding the company's commitment to exceptional customer service.
- Familiarity with debt collection laws and regulations (e.g., FDCPA), ensuring compliance and minimizing risks.
- Proficiency in using billing software, databases, and spreadsheets, streamlining your workflow and enhancing productivity.
- High school diploma or equivalent (Associate's or Bachelor's degree preferred), indicating a solid foundation in education and personal development.
- Ability to work independently and manage multiple accounts simultaneously, demonstrating your capacity for self-motivation and adaptability.
-
Incident Resolution Specialist
3 days ago
Cebu City, Central Visayas, Philippines Dynamix Full timeIncident Resolution Specialist:Dynamix is seeking a highly skilled Incident Resolution Specialist to join our team. In this role, you will be responsible for resolving complex and high-priority incidents, working closely with cross-functional teams to ensure timely resolution and customer satisfaction.Key Responsibilities:Incident Resolution: Resolve complex...
-
Medical Bill Resolution Specialist
4 days ago
Cebu City, Central Visayas, Philippines UnitedHealth Group Full timeAs a key member of our team, you will play a critical role in helping our customers navigate the complexities of medical billing and insurance.Job Description:We are seeking an exceptional individual to join our team as a Medical Bill Resolution Specialist. In this role, you will be responsible for consulting directly with our customers who have outstanding...
-
Account Resolution Expert
3 days ago
Cebu City, Central Visayas, Philippines OP360 (OfficePartners360) Full timeKey ResponsibilitiesThe Account Resolution Expert will be responsible for resolving customer issues in a professional and courteous manner. This includes providing accurate and timely information, troubleshooting and resolving customer complaints, and escalating complex problems to higher-level support. The ideal candidate will have strong problem-solving...
-
Claims Resolution Specialist
7 days ago
Cebu City, Central Visayas, Philippines QBE Insurance Group Full timeAbout the RoleThis Claims Resolution Specialist position is responsible for resolving claims in a fair and timely manner. You will be working closely with customers, suppliers, and internal stakeholders to ensure that all claims are handled efficiently and effectively.Key ResponsibilitiesInvestigate and analyze claims data to determine the best course of...
-
Financial Dispute Resolution Specialist
2 hours ago
Cebu City, Central Visayas, Philippines NCR Atleos Full timeJob SummaryWe are seeking a highly skilled Financial Dispute Resolution Specialist to join our team at NCR Atleos. In this role, you will be responsible for providing exceptional customer service by resolving disputes in a timely and professional manner.
-
Claims Resolution Specialist
5 days ago
Cebu City, Central Visayas, Philippines Staff Outsourcing Solutions Full timeJob DescriptionAs a Claims Resolution Specialist at Staff Outsourcing Solutions, you will play a vital role in resolving denied medical claims and following up with insurance carriers to ensure timely payment. You will have a comprehensive understanding of insurance terms, medical billing, and revenue cycle management, with a focus on identifying and...
-
Payment Resolution Specialist
6 days ago
Cebu City, Central Visayas, Philippines MC1 - wilkris appliance corp. Full timeAbout the Role:The Payment Resolution Specialist serves as a vital point of contact between MC1 - wilkris appliance corp. and its clients or customers regarding outstanding payments. This role focuses on effectively communicating and negotiating to resolve payment issues, ensuring timely collection while upholding company policies.Main...
-
Account Resolution Expert
3 days ago
Cebu City, Central Visayas, Philippines Guesty Inc. Full timeGuesty Inc. is committed to delivering outstanding customer service and support. We are seeking an experienced Account Resolution Expert to join our team. In this role, you will be responsible for resolving complex customer issues, providing technical assistance, and guiding product users through features and functionalities.To succeed in this role, you...
-
Internet Service Resolution Expert
7 days ago
Cebu City, Central Visayas, Philippines CallTek Full timeJob Title:Sr ISP Escalation SpecialistAbout the Position:This role is responsible for managing internet service issues on behalf of CallTek customers. The ideal candidate will have a strong background in network operations, excellent communication skills, and the ability to manage and implement change in a dynamic environment.Main...
-
Issue Resolution Professional
4 hours ago
Cebu City, Central Visayas, Philippines Neksjob Corporation Full timeAbout the RoleThe Tech Support Representative is responsible for assisting customers with technical inquiries and troubleshooting, providing step-by-step guidance to resolve tech issues, and delivering excellent customer service. The ideal candidate will have strong communication skills, be willing to work on a shifting schedule, and have a passion for...
-
Accounts Payable Specialist
7 days ago
Cebu City, Central Visayas, Philippines OP360 (OfficePartners360) Full timeACCOUNT PAYABLE SPECIALISTResponsibilities:Invoice Processing: Audit and process high-volume vendor invoices in a cloud-based OCR solution for invoice management. Review, verify, and process incoming invoices from vendors and suppliers to ensure accurate coding and timely payment.Discrepancy Resolution: Investigate and resolve discrepancies between purchase...
-
Financial Account Resolution Specialist
2 hours ago
Angeles City, Central Luzon, Philippines Clark Outsourcing Full timePosition Title: Accounts Receivable SpecialistWork Set Up: Work from HomeSchedule: 4:00 PM - 1:00 AM PH TimeJob Overview:We are seeking a highly skilled and detail-oriented Accounts Receivable Specialist to join our team. As an Accounts Receivable Specialist, you will be responsible for executing accounts receivable duties within an assigned group of Sales...
-
Accounting Specialist
3 days ago
Cebu City, Central Visayas, Philippines mc-1 SMbihag marketing campaign services Full timeOn-site - Cebu 1-3 Yrs Exp Bachelor Full-timeJob DescriptionDescriptionAs an Accounting Specialist, you will be responsible for managing various accounting tasks, including maintaining accurate financial records, preparing reports, processing transactions, and assisting with month-end and year-end close processes. You will collaborate with other departments...
-
Compliance Specialist
3 days ago
Cebu City, Central Visayas, Philippines mc-1 SMbihag marketing campaign services Full timeAbout this RoleWe are seeking a skilled Compliance Specialist to join our team in Cebu. The ideal candidate will have a bachelor's degree in Accounting or a related field and proven experience as an Accounting Specialist.The successful candidate will have strong understanding of accounting principles and practices, proficiency in accounting software, and...
-
Account Executive
6 days ago
Cebu City, Central Visayas, Philippines Cebu Assn. of PublicPrivate Tech. Vocational Educ. & Training Full timeWe are seeking an experienced professional to join our team as a Client Partnerships Specialist.About Our OrganizationWe are a leading provider of vocational education and training services, committed to delivering high-quality solutions to our clients.Job DescriptionManage client relationships, ensuring customer satisfaction and driving growth within...
-
Accounting Specialist
3 days ago
Cebu City, Central Visayas, Philippines Rmg management Corp. Full timeOn-site - Cebu 1-3 Yrs Exp Diploma Full-timeJob DescriptionThe Accounting Specialist is responsible for managing financial transactions, reconciling accounts, processing invoices, and ensuring accurate financial records. This role supports the accounting team with month-end closings and financial reporting.RequirementsBachelor's degree in Accounting,...
-
Accounting Specialist
6 days ago
Cebu City, Central Visayas, Philippines DMA Global Accounting Services Co. Full timeOn-site - Cebu 1-3 Yrs Exp Bachelor Full-timeJob DescriptionDescriptionThe Accounting Specialist is responsible for managing financial records, processing transactions, and ensuring accurate financial reporting.Key Responsibilities:Process accounts payable and receivable transactions.Prepare and maintain financial statements and reports.Reconcile accounts...
-
Accounting Specialist
3 days ago
Cebu City, Central Visayas, Philippines Mc- JRD Engineering Services Full timeAt Mc-JRD Engineering Services, we require an Accounting Specialist to support our accounting team. The ideal candidate will have a strong background in bookkeeping and be proficient in accounting software.Job DescriptionThe successful candidate will record daily financial transactions, reconcile bank and credit card statements, and prepare financial...
-
Accounting Specialist
3 days ago
Cebu City, Central Visayas, Philippines Platforum Business Outsourcing Full timeOn-site - Cebu 1-3 Yrs Exp Bachelor Full-timeJob DescriptionDescriptionWe are seeking a detail-oriented Accounting Specialist to manage financial records, assist with financial reporting, and ensure compliance with accounting standards.Key Responsibilities:Prepare and maintain accurate financial records.Reconcile accounts and resolve discrepancies.Assist in...
-
Account Operations Specialist
6 days ago
Cebu City, Central Visayas, Philippines King Properties Full timeJob Overview:We are seeking a highly skilled Account Operations Specialist to join our team at King Properties. As an Account Operations Specialist, you will be responsible for handling various account-related tasks, including updating sales inventory, booking accounts, and following up on sales regarding clients lacking requirements.Responsibilities:Update...